Complaints

If you want to make a complaint, click to download our complaints form and view our complaints procedure. Please note: We politely request that complainants take the time to consider their complaint carefully and word it in a professional manner before they submit it to the college. If you require further assistance please don't hesitate to drop into a campus reception or call us at the number listed above

Data breach

Any individual who suspects that a theft, breach or exposure of South & City College Birmingham data or South & City College Birmingham sensitive data has occurred, must immediately provide a description of what occurred via email to This email address is being protected from spambots. You need JavaScript enabled to view it., by calling 0121 694 6309 or through the use of the anonymous reporting web page at Report Data Breaches.

This email address, phone number, and web page are monitored by South & City College Birmingham Information Security team. This team will investigate all reported thefts, data breaches and exposures to confirm if a theft, breach or exposure has occurred. If a theft, breach or exposure has occurred, the Information Security team will follow the appropriate procedure depending on the class of data involved.  Where necessary the Data Security team shall inform the Data Protection Officer.

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