IT Systems Support, Networking & Cyber Security
This is the course for learners who want to work or take on an apprenticeship in the IT and Telecoms sectors to learn, practise and develop their skills for a variety of employment roles such as: cyber security technician, network manager, first and second line support technicians and infrastructure technicians.
• Customer support and provision for first- and second-line support.
• Installation and configuration of networked host devices and operating systems.
• Testing, configuration, maintenance, and monitoring of networked host equipment and systems.
• Design and planning of a building network infrastructure.
• Installation, configuration and testing of network operating systems servers and clients.
This qualification can help you to progress in a wide range of IT roles including:
• Business support services technician
• First and second line support technician
• Help desk technician
• IT support technician
You need four GCSEs at Grade 3 or above (preferably including English and maths), or a Level 2 in an IT related qualification and above all, an interest in this specific area relating to technical skills and professional competence. All offers will be subject to a successful interview.
You can progress onto an Apprenticeship or into Higher Education courses offered by the college.
Many of our successful students go on to work in the industry as:
• Help desk and first line support
• Network infrastructure and second line support
• Junior network engineer
• Network support
• IT technicians
