Professional Food & Beverage Service Diploma

On our Level 2 Diploma in Food and Beverage Service, you will cover the skills and modern techniques required to work at a high level in the service side of hospitality. The course will provide you with the opportunity to learn essential skills in serving food and beverages, product knowledge and customer service. You will also experience a diverse food and drink culture. This will enable you to work in many different settings across industry and throughout the world.
Learner:Adult Full-Time
Subject:Hospitality & Catering
Duration:1 Year(s)
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About the course

You will have opportunity to complete work experience in our professional catering outlets; our dedicated Street take-away and Karibunis, our fine dining restaurant. The restaurant opens every Thursday evening, with themed evenings as well as Michelin rated service. You must wear a restaurant uniform and all the information will be given to you at an interview. In addition, you will also learn the skills to become a talented Barista which is becoming one of the new highly skilled professions in the industry and on the high street. Another part of the job which is becoming more and more expected in the industry is mixologist; you will learn to create and mix cocktails in order for you to have a wider set of employability skills. A mandatory part of the course is work experience and employer engagement so you will have the advantage of being able to gain practical experience during the course. If you do not have a part time job, you will be expected to complete this mandatory element during the academic year. You will also have the opportunity to enter competitions and at South and City College, we have had great successes. For example, in the previous academic year, one of our students won the best overall front of house award. We also give you the opportunity to participate in the prestigious event of the Lord Mayor's meal where you will serve dignitaries from across the Midlands.

The qualification covers all the core skills you will need to progress to further learning and training or enter the world of work within the hospitality profession – You will study the following mandatory content.
• Introduction to the industry
• Customer service
• Working safely
• Menu knowledge
• Food and beverage service
• Food and beverage product knowledge
• Food and beverage business finance
• Barista and mixology training If you have not achieved Grade 4 or above in GCSE maths and English, you may have the opportunity to re-take these qualifications.

What do I need?

You will have a keen interest in customer service in the hospitality industry GCSE grade 2/E or above in English language* Entry Level 3 or above in Functional skills English* * If you do not have evidence of a recognised English qualification you will undertake an Initial Assessment at the start of your course to support you appropriately.

Where can I progress next?

Achieving the Level 2 Diploma in Food and Beverage Service will enable you to gain employment in the front of house area, typically in any of the following roles:
• Barista
• Waiting staff
• Bar staff
• Cellar technician
• Kitchen Assistant
• Host/hostess These roles could be undertaken in a range of establishments where guests wish to have different dining experiences:
• Restaurants - Independent, fine dining e.g., Michelin, high street restaurants
• Hotels- Large chains, independent, boutique, country houses
• Contract catering (fine dining)
• Conferencing and events

Professional Food & Beverage Service Diploma
Career opportunities
Professional Food & Beverage Service Diploma
Apply for the course
Professional Food & Beverage Service Diploma
Bournville Campus (Longbridge)
Start date:
2 September 2024
Study mode:
Full Time
Enquire Apply
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