This apprenticeship is aimed at learners who would like to become motor vehicle service and maintenance technicians (light vehicle). Typical duties of an auto-care technician would be the fitment of brakes, exhausts, shock absorbers, changing of filters and oil. You could also be carrying out wheel alignment and replacing or repairing tyres. All whilst providing a fast, friendly and efficient service to your customers.
• Tyre legislation and technical information including EU Tyre labelling
• Tyre Pressure Monitoring systems, sidewall markings, homologated fitments relating to cars, car derived vans and light goods vehicles
• Fundamentals of specific vehicle systems including steering & suspension, braking systems, battery & charging systems, exhaust systems and Air-Conditioning systems
• Vehicle 4-wheel geometry principles
• Basic consumer legislation relevant to the occupation
• Appropriate Health & Safety legislation and requirements for the workplace
• Hybrid/electric vehicle system and safe working procedures
• Data protection requirements to protect customer and payment information
• General sales principles including, identifying customer & vehicle needs, presenting solutions, closing the sale and dealing with buying resistance
• How the business works and how you contribute to the overall results, demonstrating commercial awareness
• How to carry out vehicle safety inspections and routine maintenance using manufacturers specifications or approved schedules, using vehicle specific data and meeting legal requirements
• The importance of following work place procedures and the consequences of not doing so. The end-point assessment is comprised of three methods:
• Two online knowledge tests exploring knowledge/understanding of the apprentice
• Practical skills test
• Professional discussion in two parts The Apprentice must keep a portfolio of evidence, which may be stored either electronically or as a hard-copy, throughout the on-programme training and formative assessment, this will contain work they have completed from a wide range of activities and should include evidence to support the formal end-point assessment (EPA) Gateway meeting.
Entry requirements will be determined by individual employers. Typically, apprentices will have English and mathematics at Level 1 on entry, and or will have achieved that level prior to taking their end-point assessment. Candidates who do not have Level 2 maths and English, will need to work towards achieving these qualifications whilst attending the course.
Progress to Level 3 Apprenticeship in Motor Vehicle Service and Maintenance Technician On completion of this Standard the Auto-care Technician will be eligible to apply for IMI membership as a Registered Young Professional or if they wish as an Associate Member. They would also gain entry onto the IMI Professional Register.