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Overview

Online Employability Skills Level 1 is designed to support people into employment. As well as employability skills, there are a choice of units to choose from within this qualification which are Construction, Transport and Logistics, Customer Service.

Course description

This Employability Skills online course is designed to build the confidence and self-esteem of learners. To encourage the development of values, personal attributes and interpersonal skills that contribute to success in the workplace. The aim is to cultivate positive attitudes to work, with the development of essential work skills and behaviours such as communication, teamwork and problem-solving.

Successful students are empowered to apply for, secure and sustain meaningful employment.

Whilst on this course you will be assigned a mentor to support you with the following units: Understanding how to be successful Health and safety at work CV Writing Employment skills *Job seeking skills

Then one unit of your choice from the following: Customer Service Introduction to Transport and Logisitics *Introduction to Construction

What areas will I study?

There are 3 options to choose from

Construction- *The purpose of the Construction and Building Industry.

Transport and Logistics- *The purpose of the Transport and Logistics Industry

Customer Service- Benefits of good customer service Possible consequences of poor customer service Value of giving a positive first impression Verbal and non-verbal interaction with customers How to respect customer needs How to deal with complaints

Course options