Last month saw fifteen students from South and City College Birmingham spend a week working at the Holiday Inn Bromsgrove as part of a national campaign. The programme is designed to encourage more young people to work in the hospitality industry, with over 1,000 college students taking on roles in 30 hotels across the country.
Travel and Tourism and Hospitality and Catering students shadowed members of hotel staff and performed a variety of duties from receptionist, chef, leisure club attendant, maintenance, bar, sales office, to even operations and general manager.
Assistant Food and Beverage Manager, Nick Geoghegan, said, “The students have been very, very good. I have been pleasantly surprised with their level of engagement and eagerness to learn.”
Nadia Vickerage is currently in her second year studying Travel and Tourism Level 3 at Hall Green campus. Her role during the week was as front of house (receptionist) manager, which involves checking guests in and out and counting the float and safe. The next academic year will see Nadia going on to university to study Aviation and Airport Management. She said of the experience, “This role has given me an insight into management and about hospitality as well. It’s been really helpful.”
“The best thing about this week for me is getting supervisory experience.” Explained Level 2 Hospitality student Zak Clarke who has taken part in the programme for the second year running. “This will really help me with my ambition to travel the world, working on cruise ships.”
Scott Pedder, Head of School for Travel and Tourism added, "The week's work experience is a fantastic opportunity for our students to participate in a real working environment within the Travel and Tourism and Hospitality and Catering sectors. There are a wide range of roles on offer, from catering, food preparation and customer service to event planning, finance and sales".
To study Hospitality and Catering, visit https://www.sccb.ac.uk/courses/hospitality-catering
To study Travel and Tourism, visit https://www.sccb.ac.uk/courses/travel-tourism