Coronavirus Update


College News and Communications

Updated: 21.07.2020

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Following the Government’s announcement back in March, all college campuses are currently closed. This page contains further information which may be relevant to current students, prospective students, suppliers and visitors.

We will continue to update this page and our social media, so please check for updates regularly.

How will online study work while college is closed?

All staff are making arrangements to contact students regarding self-study, online learning and other options to ensure that you still continue your studies. It is really important to engage with the learning during this time, if you're healthy. It will help you stay motivated and on track with your studies. If your tutor has not been in touch, please email them directly in the first instance. For any other queries, please email This email address is being protected from spambots. You need JavaScript enabled to view it..

Apprentices should follow the guidance given by their employer’s HR department. If you are an apprentice employer and would like to speak to a member of our Apprenticeships Team, please email This email address is being protected from spambots. You need JavaScript enabled to view it..

How to access BKSB from Home
How to access Moodle from Home
How to access student emails from Home
How do I contact my tutor? Email them on This email address is being protected from spambots. You need JavaScript enabled to view it.
If you’re having trouble email This email address is being protected from spambots. You need JavaScript enabled to view it. 

When will the college reopen?

We plan to reopen the college and resume normal classes for all students in September. However, we are following government guidance and have made the appropriate alternative plans just in case that isn’t possible.

College buildings will open from 20 August (13 and 14 August for HE applicants) to allow students who cannot enrol online to enrol in person. However, this will be by appointment only. Please see our enrolment page for more information.

What measures will be in place when college reopens?

We have invested in an extensive range of control measures to ensure that all of our campuses are COVID-secure in compliance with government guidance. These include social distancing measures, such as new signage, one way systems, screens and special PPE, as well as enhanced cleaning resources and additional cleaning staff. Everyone attending college will be monitored from point of entry and during the day with body temperature sensors to ensure risks are minimised.

If there are still social distancing measures in place in September then the college will use a ‘blended learning’ approach. This means that as many lessons as possible will be taught in person on campus but there will also be lessons taught online. As a college we have considerable experience and expertise in blended learning and have taught some courses in this way for a number of years.

How is enrolment different this year?

We’re committed to keeping you and our staff safe during the COVID-19 pandemic, which is why enrolment will look a little different this year.

We’re encouraging all students to enrol online if you can. Please see our enrolment page for more information.

Will I still receive free meals and bursary payments?

Students who are entitled to free meals and bursary payments will receive payments into their bank account. If we were unable to pay money into a bank account you will receive e-vouchers. These will be sent to your college email account. Please note the vouchers can only be redeemed at Tesco supermarkets.

If you have a query regarding your payment and/or e-vouchers please email the team at This email address is being protected from spambots. You need JavaScript enabled to view it.

I'm worried about my mental health

If you’re concerned about your mental health, the following resources may be useful:

Mind.org
HSE

Alternatively, don't forget you can always speak to your tutor or email This email address is being protected from spambots. You need JavaScript enabled to view it.

I have a specific question that I would like to discuss

In the first instance we would urge all students to speak to their tutor. In addition, the Department for Education’s Coronavirus Helpline is available to answer questions regarding education. Students and parents can contact this helpline on 0800 046 8687 (opening hours 8am-6pm Mon-Fri).

Will I be in classes? What will studying be like in September?

YES - The college will be open to students in September and the majority of teaching will be on campus. University level courses will have small group sizes, and we aim to ‘bubble’ students with teaching taking place in the university centres at Digbeth and Longbridge (Bournville) campuses as far as possible. This means the majority of classes will involve face-to-face teaching. For returning students there may be opportunities for online tutorials for projects and dissertations. You will receive a timetable in early September, but this is slightly delayed as Government advice is changing frequently and we want to be able to provide accurate information to you.

Will I be able to access specialist equipment?

YES – Essential specialist equipment for courses will be made available and access will be planned into your studies. If your course requires access to workshops or studios, there may be some restrictions on access associated with safe working practices, however, all students will be kept fully informed of what these may be if needed.

Will any teaching be online?

YES – Some induction activities will start online in September and some individual project or dissertation tutorials for second or final year students. We are planning for first year students to be taught on campus for all subjects.

If my course requires a placement will I still need to attend it?

YES – If you are studying on a health, care, early years, teacher training course, or any foundation degree you will have some placement or external work experience that you will need to undertake. Most health, care and education settings are returning to normal and we expect they will continue to support placements for university level students.

What happens if we go into lockdown again?

We will move teaching online. This might mean adjusting the order of delivery for some courses and/or making adjustments to assessment, access to resources or specialist equipment. We have already established how to work online since March this year and so there should be a seamless transition to online learning if we need to. There will be plenty of support for working in this way and remember it will only be temporary.

I am worried about my place and studying

If you would like to talk to someone then please get in contact. We are holding weekly discussions with prospective university level students on Wednesdays between 4pm and 7pm, so register here and we will be happy to talk to you. These sessions are held using Zoom but we can also use other platforms.

I’m thinking of staying at home to study next year, can I enrol?

YES – The college has courses that still have places available. The Government has introduced student number controls, so if you are thinking of studying and have not yet enrolled, we recommend you to do so as soon as you can so you don’t miss out!

For some courses you could consider studying for a year at the college and then transfer to a university for your second year. Please speak to the college if this is an option you are considering.

How can I apply and enrol onto a course?

If you are interested in studying on a university level course please complete the higher education student application form [PDF]. You will need to provide evidence of your qualifications and ID. Most of our courses admission is based on the grades you achieve and there is no formal interview. There are exceptions such as music courses where applicants may be asked to audition and teacher training courses too. The college has an online enrolment process, so if you have your results you can apply / enrol straight away. You will meet a member of staff online for this process.

Should I apply for student finance?

YES – If you are thinking of studying, apply for finance as soon as you can, this means that you will have your decision earlier and access to your funding. If you change your mind and don’t enrol, then you will not be charged or use up any years of your funding. Please review the terms and conditions and fee policy for higher education students on the website. if you start a course and then leave later on you will have to pay some tuition fees.

Can I still apply to study at South & City College?

Yes, you can still apply to study with us and you can do this online at any time! Please see our step-by-step guide to submitting your application before applying.

Once you have submitted your application you will receive a conditional offer and be given guidance to ensure you make the right course choice for your future career. If you don’t get the grades to qualify for your course, don’t worry - we’ll find an alternative study option that works for you.

I don’t have my exam results yet, can I still enrol?

Enrolment is now open, even if you don’t have your exam results. So, feel free to browse through our courses and apply, enquire and enrol when you’re ready. You can upload your results once they're available.

If you would rather chat to someone, please call us on 0121 694 5000 or use our website chat function below.

How is enrolment different this year?

We’re committed to keeping you and our staff safe during the COVID-19 pandemic, which is why enrolment will look a little different this year.

We’re encouraging all students to enrol online if you can. To do this, simply find your course and click the Enrol button on the course page.

If online enrolment is not possible for you then please book an appointment to visit the college. You’ll be able to do this on our website as we get closer to GCSE results day (20 August). To ensure social distancing, please do not turn up without an appointment. We also ask that you do not come to the college if you are displaying any COVID-19 symptoms.

Still unsure about the best option for you? Give us a call on 0121 694 5000 and one of our friendly staff will be able to help.

Following lockdown, the government cancelled all exams, putting in place an alternative grading system to calculate predicted grades for students.

Guidance on A Level and GCSE awards is given here
A letter from Ofqual to all GCSE, AS and A Level students
A Gradings for GCSE / A Level - BSL signed version (video)
For Access to Higher Education courses, click here

We have set up helpline numbers for students who are concerned about exams and would like further advice:
0121 694 6228
0121 477 1760

When will I receive my grades?

GCSE results in England will come out on Thursday 20 August 2020 - this was the original date before exams were cancelled due to COVID-19.

AS and A level results in England will also be published on the original planned date - Thursday 13 August 2020.

How will my grades be calculated?

Students who were due to sit A level, AS level or GCSE exams this summer will receive a calculated grade. Schools and colleges have provided a ‘centre assessment grade’ for each subject, taking into account evidence including homework, non-exam assessment and mock results. For more information and advice please visit the GOV.UK website.

I’m worried about my further study plans

Every student will be anxious about this, which is understandable. Please do not worry, the whole education sector is working proactively to make arrangements and we will be in touch with you soon.

As per the latest government advice, we are urging students and staff who are displaying either high temperature or a new continuous cough to stay at home, self-isolate and get tested.

Please check the NHS website for the latest official advice. Other useful sources of information include:

I'm worried about my mental health

If you’re concerned about your mental health, the following resources may be useful:

Mind.org
HSE

Alternatively, don't forget you can always speak to your tutor or email This email address is being protected from spambots. You need JavaScript enabled to view it..

Currently, all college campuses are closed and we are not in a position to accept any deliveries at this time. If you have any questions, please contact your account manager at the college. If you are unsure of who to contact please email This email address is being protected from spambots. You need JavaScript enabled to view it. so we can help.
We want to make sure you are getting the answers you need. If you have a question that you need more information on or that no one has yet addressed, please submit it to This email address is being protected from spambots. You need JavaScript enabled to view it..